I'm responsible for sourcing, qualifying and managing corporate clients with their business accommodation requirements. I'm aiming for successful and strong relationships where all needs are constantly met by liaising with our fantastic corporate, reservation and guest services teams.
Having continuously worked in customer service for 7 years, starting in hospitality with big names such as Premier Inn and Radisson Blu Edwardian. I have gained and mastered account management skills empowered with a 4 stars customer service tailored to the client needs.
Fun fact : When I arrived in London 7 years ago, I barely spoke English