Saint Thomas Street Apartments Bristol

7 days notice is the required length of time to cancel your booking prior to arrival. This is for all lengths of stay in order to avoid charges* For guest in house 7 days is the notice is required to shorten or extend their stay or booking Example of cancellation: If a guest is checking in on the 6th November then gives notice on the 1st November, then 6 days notice has been given and a charge of 1 nights will apply. All cancellations or extension requests must be made in writing via email. Extras and deposits: Any additional extra items or services requested by the guest during their stay must be must be paid as agreed between the Provider and the Guest unless written confirmation is sent to The Squa.re to clarify whom and where the extras are to be charged. Any Security deposits may be requested prior to and or at arrival time, the guest will be made aware of each item and is required to settle theses with the Apartment directly. Group Bookings: The cancellation policy and payment terms may vary this information will be given to you are the proposal stage of any group enquiry. All refunds on cancellation where a credit card and debit card were used to make payment there may be an additional credit card surcharges *

All of our serviced apartments undergo a thorough quality check to make sure that everything is of the highest standard. This means modern facilities, secure buildings, crisp white linen,five star amenities and an on call service team that are available 24/7.community, exclusive resident events and a host of discounts from local businesses.

We operate in accordance with the Disability Discrimination Act 1995 and the Equality Act 2010 and, as such, we encourage all prospective guests to talk to us about any specialaccommodation requirements they may have.