Cancellation and Refund Policy - Four weeks’ notice of cancellation is required to avoid charge. Accommodation charges cannot be refunded once paid, unless we are able to re-let the property, in which case you will be reimbursed for the number of nights re-booked less an administration fee (usually £200). Please put your cancellation in writing to us. If a reduced rate has been offered for a longer stay that has subsequently been reduced or cancelled then the rate will revert back to the standard full rate for the period stayed. An admin fee applies.

All of our serviced apartments undergo a thorough quality check to make sure that everything is of the highest standard. This means modern facilities, secure buildings, crisp white linen,five star amenities and an on call service team that are available 24/7.community, exclusive resident events and a host of discounts from local businesses.

We operate in accordance with the Disability Discrimination Act 1995 and the Equality Act 2010 and, as such, we encourage all prospective guests to talk to us about any special accommodation requirements they may have.