Booking a Serviced Apartment? Here’s What Most People Get Wrong

By Tanya Saxena

03 July 2025

Booking a Serviced Apartment? Here’s What Most People Get Wrong

 

💡 What You’ll Learn From This Blog

  • What most people misunderstand about booking serviced apartments
  • Common mistakes to avoid when comparing listings
  • What platforms don’t tell you (but should)
  • How to actually book smart for longer or business stays
  • Questions you didn’t know to ask, but really should

 

If you’ve ever tried booking a serviced apartment and ended up frustrated, you’re not alone.
It’s surprisingly easy to get it wrong, not because you didn’t try, but because most booking platforms and travel advice make it feel like booking a hotel.

But here’s the truth: serviced apartments are a different game altogether. And when booked right, they’re often the smartest, most comfortable option for long stays — whether you're traveling for business, relocation, or just extended time away from home.

 

You’re Not Alone: Most People Book the Wrong Way

You can take comfort in knowing that you’re not alone; most people end up booking serviced apartments incorrectly. This happens for various reasons, mostly a lack of awareness about the booking process, and it's perfectly fine once you realise what goes wrong. Some people treat serviced apartment bookings in the same way as Airbnb or hotels.

People book serviced apartments the same way they book hotels or Airbnbs — quick searches, rushed decisions, unclear inclusions — and it backfires.

They get locked into inflexible contracts. They miss out on better pricing. Or worse, they end up in a space that doesn’t meet their needs.

Let’s fix that.

 

Mistake 1: Searching Like It’s a Hotel Booking

Side-by-side comparison of hotel room and serviced apartment layout

Understand that serviced apartments and hotels are different from each other. You should not make the mistake of searching for apartments like you do for hotels, i.e. look at only the location and pricing. Apartments come with features that cater to different needs, i.e. the configuration, stay length, amenities like kitchens and Wi-Fi, views, long-stay flexibility and unique lease terms, add-ons, etc. So, it’s important to look at these things before booking. 

Tip: When searching, use filters that matter to you — not just by area or budget. Browse serviced apartments that fit your lifestyle or work needs, not just your check-in dates.

 

Mistake 2: Overlooking the Fine Print

Many of us end up overlooking the fine print while booking serviced apartments. So, lets bring your attention to the fine things that should not be missed such as utilities, Wi-Fi, cleaning, added charges, cancellation, etc. Many platforms don’t include everything transparently, leading to discrepancies later on. 

Many first-time bookers don’t realise:

  • “All bills included” might not cover fast Wi-Fi or cleaning.
  • Cancellation policies are stricter for long stays.
  • Some apartments require a minimum number of nights (e.g. 7+ or 30+).
  • There might be security deposits or ID verification steps.

The result? Confusion, unexpected charges, or last-minute cancellations.

Pro Tip: Always double-check what’s included, and if it's unclear, ask. TheSquare provides transparent details up front so there are no surprises later.

 

Mistake 3: Assuming Airbnb or OTAs Cover It All

Example of booking terms and included amenities in fine print

Another common error is to assume that OTA platforms or Airbnb are one-stop solutions for serviced apartment bookings. They are not tailored to offer the best verified listings in this category, since they deal with all kinds of accommodation. At the same time, there may be no real support, invoicing, or inconsistent quality without any standardisation. 

But what about business travel, relocation, or long stays?

  • No official invoicing
  • Limited or no customer support
  • Inconsistent cleaning or quality
  • No accountability if something goes wrong

That’s where trusted serviced apartment platforms like TheSquare come in. We work directly with vetted partners, and our team helps you find the right space, not just whatever pops up on a map. Stick to a dedicated platform for serviced apartments that takes care of all these issues. 

Looking at major hubs like London or Singapore? Serviced apartments vary greatly from city to city.

 

Mistake 4: Not Asking for Help or a Quote

One of the biggest misconceptions? Thinking you have to book online, instantly, with no flexibility.

But serviced apartments are different: most of the time, a direct request or quote gives you better rates, better locations, or better amenities. Especially for stays over 7 nights.

At TheSquare, we can help you:

  • Compare locations and layouts
  • Find hidden availability
  • Negotiate better long-stay pricing
  • Match you with options based on your actual needs

You don’t need to guess; Steps to book a serviced apartment through TheSquare" tell us what you need, and we’ll match you with smart options.

If you're relocating or booking for a project, our corporate housing team simplifies the entire process.


So, How Do You Book It Right? 

Steps to book a serviced apartment through TheSqua.re

The best way is to follow these steps at TheSquare:

  • Visit the official website and search for apartments in your chosen location and your preferred dates. 
  • Filter via configuration, neighborhood, amenities you want, etc. 
  • Narrow down your results and then compare them based on prices, amenities, location, and other factors. 
  • Once you finalise your apartment, you can request a quote or submit your enquiry for extended stays. The team will get back to you promptly to help you with your booking. 
  • You can also book directly, often with attractive deals on bookings. 
  • TheSquare will promptly assist you in completing the booking and help you get everything from the confirmation to the check-in details before your trip. 

Still unsure? You might also like our breakdown on serviced apartments vs hotels for long stays.

 

Commonly Asked Questions answered here! (FAQs)

1. How does TheSquare support corporate bookings or team travel?

We offer dedicated account managers, invoice-ready bookings, and a portfolio of business-friendly apartments in key cities. Whether you're placing one employee or a relocating team, we handle everything — location planning, contracts, and support during the stay.

2. Do you offer flexible cancellation or rolling stays?

Yes. Many of our partners offer flexible or rolling agreements, especially for business clients. Let us know your needs, and we’ll prioritise properties that can adapt to changes in your schedule.

3. Can I get a better deal if I’m staying for 30+ nights?

Yes. Long stays almost always come with discounted rates, perks, or upgraded units, but they’re rarely listed online. At TheSquare, we negotiate those rates for you and find options specifically designed for extended stays or business relocation.

4. Can I book multiple apartments for my team or project?

Yes, and that’s a key strength of TheSquare. We frequently manage group or bulk bookings for companies, whether it’s for training, short-term projects, or relocation. Just tell us what you need, and we’ll source the best-fit units.

5. What if I can’t find the right apartment on your website?

No problem. If you cannot find an apartment according to your requirements, then worry not. Get in touch with our agents, and they will help you out by going above and beyond to make sure you find a stay that matches you. If you can’t find what you need online, then I would request you to contact us and request a quote, and we’ll find the right fit for your stay.

 

Final Thought: Smarter Booking Starts Here

As you will find, serviced apartments are a better option for a home-like and comfortable stay with great amenities and dedicated support.  Booking a serviced apartment the wrong way feels like a headache.
But when you do it the right way, with clarity, the right filters, and expert help, it’s the most comfortable and cost-effective way to stay.

Whether you’re relocating, working abroad, or on an extended trip, TheSquare makes it easy, smart, and hassle-free.



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