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Welcome to promise

We want you to feel confident that you will have a comfortable, satisfying stay with us and that’s why we give you a promise; promise. We promise that you will have

  • A clean and welcoming apartment
  • Keys available at the agreed time
  • A working internet connection
  • Prompt, efficient attention to enquiries

If something goes wrong and we don’t fulfil our promise, we will refund 50% of your first night’s stay!

Terms and conditions apply.

Why you can trust us


  • iata logo

    IATA – International Air Transport Association is representing airports, but their approval is also recognised by travel agencies worldwide. Being accredited by this association provides our bookers with an assurance in regards to cancellation policies or unfair practice.

  • msduk logo

    MSDUK – Minority Supplier Diversity UK is representing suppliers owned by minorities and promotes the ethos of diversity. prides itself in being an equal opportunities company.

Awards and certificates

We have received several industry awards for our product excellence and service and are aiming to add even more of these to our portfolio in the future.