In light of the on-going developments of COVID-19, we are working tirelessly to assist those who require assistance in this challenging time.
As such, we have taken the opportunity to take a moment to address our clients who are currently in house in addition to outlining booking options for upcoming stays.
We would like to take this opportunity to inform you that we are still open and operating in London and around the world for Keyworkers. Whether you require serviced apartments for a few days, or one to self isolate in, we are able to help you with finding the perfect option. If you have any enquiries please contact your account manager or send an email to email@example.com.
Further to the lastest government guidelines to contain and fight the spread of the virus, we had to take extraordinary measures to guarantee our guests and staff health and safety.
Therefore our Operations Department have to reviewed our Meet and Greet, Housekeeping and Maintenance procedures to comply with the new UK Covid-19 guidelines.
Please see below our updated procedures.
It is very important that guests notify us if they are self-isolating, or if they are confirmed or suspected of COVID-19. Please also inform us if the guests is a keyworker.
If you have any further questions please do not hesitate to contact us through the iive chat on our website, or via email at firstname.lastname@example.org which is available 24/7.
Flexible Cancellation: If you book accommodation with us for the future months in this uncertain climate, we will offer you flexi- cancellation up to 24 hours in advance. Before cancelling, we encourage clients to postpone to a more suitable time.
Deposit now, pay the rest in full later: We have introduced a deposit now scheme, where guests can pay 25% the total value of their stay now to hold the booking and pay the remaining balance of their stay 24 hours before they arrive. You will notice this at the check out.